“In the middle of every difficulty lies opportunity” - Albert Einstein

A guiding belief that even when people enter into conflict, there are opportunities for growth of character and relationship. It is our objective to help guide those who are seeking these opportunities through the troubles and barriers that arise from dispute. Every case provides us a chance to demonstrate our abilities to help others reconcile on their own terms.

Alternative Dispute Resolution Services

FAQs

Pillars of Care

We have designed our services and procedures on the following

Standards of Care

Alternative Decisions prides itself on the fact that all staff and procedures maintain adherence to industries standards established by OAFM (Ontario Association of Family mediators).

Mediators are accredited, or in the process of accreditation with a certified practitioner.

Financial Responsibility

Conflict can be costly. With this in mind, Alternative Decisions aims at providing financial care for its users; Whether it is costs tiered to your financial positions, payment plans that are accessible and affordable, or financial skill planning, Alternative Decisions works with you.

Human Centric

At the center of every dispute lies people, and thus so should every solution. Recognizing the individuals involved and treated them as people, instead of clients/patients, increases the chances of positive outcomes.

Here we seek to provide humancentric care for our communities

Privacy & Confidentiality

Conflict can be a deeply personal and impactful situation, which requires individuals that are not only trained for the situation, but that are able to respect the personal privacy and need for confidentiality.

Alternative Decisions follows all industry standards and governing laws regarding individual privacy.

Circle of Care

Alternative Decisions has worked hard to provide our users access to a circle of care, while allowing ease of integration to any existing care providers.

A key component to a successful resolution is the participation of all those who may be impacted or provide support to those in need.

Respect & Integrity

Alternative Decisions honours the respect and integrity that all people inherently deserve. Our Policies and Procedures have been designed to ensure that all participants leave feeling like their position and needs have been heard and respected.